Returns & Exchanges

At Briggs & Riley, we stand behind the quality of our travel gear and offer a 30-day window for returns on unused merchandise in its original packaging. Our goal is to ensure you have the perfect travel companion for all your future journeys.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Prepaid Label

  Follow the prompts to generate a prepaid shipping label, which will be sent to your email address for easy printing and attachment.

• 3.
  Pack Your Items

  Securely place the unused items in the original shipping box, ensuring all hangtags and protective materials are included before sealing the package.

• 4.
  Drop Off and Refund

  Take your package to any authorized carrier location; once we receive and inspect your return, a refund will be issued to your original payment method within 7-10 business days.